Release and Maintenance Guidance

This guide helps project admins and delivery leads maintain a healthy risk management practice with Simple Risk Register.

After app updates

When a new version of Simple Risk Register is released, Atlassian automatically updates the app on your site. Here’s how to verify everything works correctly.

Quick verification checklist

After any update:

  1. Open Risk Register in an active project
  2. Verify heatmap loads and shows your risks
  3. Verify table view loads and data is correct
  4. Test issue panel on a Jira issue with linked risks
  5. Test a quick workflow:
    • Create a test risk
    • Update the risk (edit or drag-and-drop)
    • Link an issue
    • Delete the test risk

Check the app version

The app version is displayed in the footer of the Risk Register. Use this when:

  • Reporting issues to support
  • Verifying you’re on the latest version
  • Documenting your environment

If something seems wrong after an update

  1. Refresh the page - Clear browser cache if needed
  2. Try a different project - Isolate whether it’s project-specific
  3. Check release notes - New features may change behavior
  4. Contact support - Report issues with version number and details

Weekly (15 minutes)

  • Open Risk Register heatmap
  • Review Open risks in high/critical quadrants
  • Drag-and-drop to update scores as situations change
  • Note any risks needing discussion

Bi-weekly (30 minutes)

  • Switch to Table view
  • Sort by “Updated” to find stale risks
  • Update owners for reassigned risks
  • Close risks that are no longer relevant
  • Verify linked issues are still accurate

Monthly (30 minutes)

  • Export CSV snapshot for backup and governance
  • Review all Open risks and verify:
    • Owner is still correct
    • Mitigation plan is still relevant
    • Linked issues are still appropriate
  • Update status for risks where mitigation is complete
  • Archive or delete truly obsolete risks

Quarterly (1 hour)

  • Stakeholder review: Share heatmap view with leadership
  • Risk register audit: Review entire register for accuracy
  • Process review: Evaluate if your risk management process is working
  • Export archive: Save a dated CSV for historical records

Risk hygiene best practices

Keep owners current

  • Reassign owners when team members change
  • Unassigned risks are harder to track
  • Owners should be accountable for mitigation

Close stale risks

Risks that are no longer relevant should be:

  • Closed if the threat is gone
  • Mitigated if controls are in place
  • Deleted only if they were created in error

Maintain linked issues

  • Remove links to completed/closed issues if no longer relevant
  • Add links to new mitigation work
  • Use the issue panel to verify context

Keep descriptions updated

  • Add new information as situations evolve
  • Document why scores changed
  • Include decisions and outcomes

Team operating model

ActivityViewFrequencyParticipants
Risk identificationAnyOngoingAll team members
Risk assessmentHeatmapWeeklyPM, Tech Lead
Risk reviewTableBi-weeklyFull team
Stakeholder updateHeatmapMonthlyPM, Stakeholders
Governance reportExportMonthly/QuarterlyPM, Leadership

Status definitions

Keep these consistent across your team:

StatusDefinitionWhen to use
OpenActive threat requiring attentionRisk identified but not yet addressed
MitigatedControls implemented, still monitoringMitigation complete but risk still exists
ClosedNo longer relevantThreat eliminated, project complete, or risk didn’t materialize

Using the heatmap in meetings

The heatmap is ideal for:

  1. Sprint planning: Identify risks that could impact sprint goals
  2. Retrospectives: Discuss what risks materialized and how they were handled
  3. Stakeholder updates: Visual format is easy to understand
  4. Risk review meetings: Drag-and-drop makes real-time updates easy

Using the table for detailed review

The table is ideal for:

  1. Bulk updates: Change multiple risks at once
  2. Finding stale risks: Sort by “Updated” to find neglected risks
  3. Owner review: Filter by owner to review assignments
  4. Export preparation: Filter and export for reports

Scaling risk management

Small teams (1-10 people)

  • Weekly heatmap review
  • Everyone can create and update risks
  • Simple status workflow (Open → Mitigated → Closed)

Medium teams (10-50 people)

  • Designate a “risk owner” for the register
  • Weekly risk owner review, monthly team review
  • Consider adding tags or conventions in titles for categorization

Large teams (50+ people)

  • Multiple risk owners by area
  • Weekly risk owner sync, monthly stakeholder review
  • Use exports for governance and compliance
  • Consider risk categorization conventions

Preparing for audits

If your risk register may be audited:

Documentation to maintain

  1. Monthly CSV exports with dates in filenames
  2. Risk review meeting notes (can reference heatmap screenshots)
  3. Mitigation evidence (link to Jira issues)
  4. History audit trail (built into each risk)

Audit-ready practices

  • Never delete risks (use Closed status instead)
  • Always assign owners
  • Link mitigation work to Jira issues
  • Document decisions in risk descriptions
  • Export regularly for external records

Continuous improvement

Metrics to track

Consider tracking:

  • Total risks over time
  • Average risk score
  • Time from Open to Mitigated
  • Percentage of risks with linked issues
  • Risk closure rate

Process feedback

Periodically ask:

  • Are we identifying risks early enough?
  • Are mitigations effective?
  • Is the risk register used actively?
  • Do stakeholders have visibility?

Use answers to improve your risk management practice.